Frequently Asked Questions
Go to the Request an Invite page and submit the form.
You have 14 days to decide if Polyurb is right for you.
No, the free trial is entirely free.
No, none of our plans have a setup fee.
We can connect you with a service provider to help set up your site, or provide custom design and development services. These services are not part of Polyurb and are charged separately from your monthly or annual plan.
Our plans are paid monthly or annually.
Yes, we offer a discount for long-term commitments. View our Pricing page for more information.
Yes, you can switch plans at any time. When you upgrade or downgrade your plan, you will receive a pro-rated charge or refund depending on the difference in cost between plans.
You can cancel your service at any time by contacting us through the Customer Care page.
No, all Polyurb plans include fully-managed cloud hosting to keep your website available all the time, and loading quickly.
Our plans do not limit resources for normal usage that falls within our Acceptable Use Policy. View our Acceptable Use Policy.
Yes! We also provide a free SSL certificate for any domain names you use with Polyurb.
Not at this time, however we offer easy SMTP integration with most email providers and SMTP services such as Mailgun and Sendgrid.
Not at this time, however every site you make on Polyurb comes with a free Polyurb domain formatted like this: example.polyurb.com. You’re also free to use any domain name you purchase from any other service with Polyurb.
You can integrate your site with Stripe, Square, or PayPal payment gateways, or accept checks or cash on delivery from your customers.
We do not charge any transaction fees. Your transaction fees will be determined by the payment gateway(s) you choose to integrate.
Yes, you can choose from Stripe, Square, and PayPal.
We accept Visa, MasterCard, American Express, and Discover including most credit, debit, prepaid, corporate, and rewards cards bearing those logos.